Quick refresh: the four models of digital teams

Quick refresh: the four models of digital teams

In 2011 we worked closely with our colleague Michael Silberman, who was then a consultant at EchoDitto and now runs the global Mobilization Lab at Greenpeace, on establishing key patterns that we saw institutions use to manage their digital programs. Since we first...
Why you have the best – and the worst – job

Why you have the best – and the worst – job

Last month I had the pleasure of being the opening keynote speaker at the Social Media for Non-profits all day conference in Vancouver. The organizers asked me to help set the tone for the day. I find a lot of events like too trendy buzz-wordy, overly focused on...